Very good service! Tech Clarence clairday is good at what he does.

Miguel was extremely kind, helpful, knowledgeable & easy to work with. By far the best Kia dealership we've visited, and we've been to several.

Great place to buy a car! Jon Ward took very good care of us.

I had a great experience at Cumberland KIA. Josh was friendly, professional, and very knowledgeable. The one thing he wasn’t was pushy! Love my knee vehicle. Thank you Josh 🙂

We had an absolutely outstanding experience working with Miguel today while trading in our vehicle and purchasing our new car. From the very beginning, Miguel made the entire process incredibly easy, efficient, and stress-free. He was professional, knowledgeable, patient, and genuinely helpful throughout the entire experience. He never made us feel pressured or rushed, and he took the time to answer our questions and make sure we understood everything along the way. What could have been a long and frustrating process was actually smooth and surprisingly enjoyable. Miguel went above and beyond to make sure everything was handled properly and efficiently. His communication, professionalism, and willingness to work with us really stood out. You can tell he takes pride in what he does and actually cares about providing a great experience for his customers. Trading in a vehicle and buying a new one is a big decision, and having someone like Miguel on the other side of the desk made all the difference. We truly appreciate everything he did for us today and would absolutely recommend him to anyone looking for someone who is honest, professional, and easy to work with. Thank you, Miguel, for making what could have been a stressful day such a smooth and positive experience!

Would 100% recommend Cumberland Kia! Miguel was fantastic in getting us into our new family car and made the process very smooth and easy!

Called service around 1pm on Saturday, due to my alternator going kaput leaving my family and I stranded more than 600 miles from home. Gerard got us in and out fully repaired before the close of business the same day. Saved the day and my weekend.

Josh was very helpful on finding me what I needed with am affordable payment and interest rate! This is the 3rd car I’ve bought from him and will continue to business with him.

Toby made the entire car-buying experience fast, easy, and stress-free! He was super helpful throughout the whole process and made everything go smoothly.

I found the most perfect, amazing car and Toby Neal was exceptional in helping me throughout the entire process of making the purchase! He was very kind, helpful, patient and all around a pleasure to work with! Billy in the finance department was great, too! I never felt pressured or uneasy about anything from the time that I arrived to the point that I drove off in exactly the car that I was looking for! I can't recommend them enough!

Had a full interior and exterior detail done on my car and they did a super awesome job! Highly recommend.

We purchased a pre owned car from Cumberland Kia. Miguel was our customer consult and took us through the whole process of choosing our car. He was invaluable. Even more impressive was the follow up service. There were a couple of items that needed to be addressed after the sale and Miguel and the Service Team promptly took care of them for us! We would highly recommend them.

They were very polite and respectful efficient took care of a recall and changed my oil rotated the tires and checked all the fluids and was done before they said it would be done.

Great service. Always friendly,

Great car buying experience. Noah did a great job (5) of answering all our questions. As a whole, the only issue was the recalls on the vehicle could have been taken care of while they had the vehicle for 2 months. Ford F150 and Ford dealership is next door. Also needed new brakes and rotors and that could've also been done ahead of time. Otherwise, great car buying experience and all the staff was friendly and professional!

Noah Hamilton was our sales rep. He was awesome .We never felt pressured or they weren't trying to get us a fair deal.Billy Case handled financing and he was just as great. The deal was exactly as agreed not one penny over . He explained everything perfectly. I would highly recommend Cumberland Kia . Hope my kids buy their 1st car there and Noah and Billy are working there .

An appointment wasn't available until Monday and due to the issue we opted to leave the Sorento at the dealer the prior Wednesday in case an opening becomes available, and sure enough they called and were able to diagnose the problem, fix it, and have it ready that Thursday afternoon! Lucas is very good at communicating and keeping customers in the know. Thank you Lucas!

This is the second vehicle we have purchased from Cumberland Kia in Cookeville. Our salesman, Josh worked with us both times, and he is a pleasure to work with . We have received great service from both the sales department and the service personnel. Thanks so very much for all you do!!

Very fast service

Great service department with exceptional personnel. The job was done right as always in a timely manner. Keep up the great work!